ค่าไฟ: จะทำอย่างไรถ้าไม่สามารถชำระค่าไฟได้?

Ofgem believes suppliers should be allowed to retrieve their debts. However, under new rules, suppliers must give customers more opportunity to clear their debts, contacting them at least 10 times before installing a meter. They also have to conduct a “site welfare visit”. Ofgem says no company has yet passed its new stricter tests.